FAQ

  • What is the difference between a "Standard" and "Matrix" ElastiTag®?

    "Standard" and "Matrix" are terms that represent how the ElastiTag® is positioned side-by-side on a web of material.

    A Standard ElastiTag® is printed and die cut with NO gaps of material between each individual tag.

    A Matrix ElastiTag® is printed and die cut WITH a gap of material between each tag, so a section (or matrix) of material is pulled away.

    Both of these types of tags have distinct options for the ways that artwork can bleed off the
    edges of the tag.

    Refer to "Bleeds on Artwork" (pg. 14-16) and "Step & Repeat" (pg. 21-24)sections of our Design Guide for more illustrations.

  • What material is the ElastiTag® printed on?

    We utilize film-based substrates for the durable ElastiTag®. The majority of our single and bifold tags are printed on an 8 mil white polypropylene. We can also use a 10# white Index Paper (for single tags only) and a 5 mil clear PET material (single or bifold tags).

  • Are the elastomer loops and tag shapes/sizes interchangeable?

    Each ElastiTag® die is a unique shape that is die cut out as that entire piece. The loops and tag portions are not interchangeable. If you find a certain loop is perfect for your product, but the tag is not the size you desire; call our Customer Service Reps for assistance with the possibility of creating a custom ElastiTag® shape.

  • Do you offer custom die shapes?

    Yes! We are designing custom die shapes each week for customers. Our Sales team will help you determine what loop shape and tag size may work best for your specific application, as you explain to them what you are hoping to achieve. We can send laser cut blank ElastiTag® examples before an actual die is ordered so you have the opportunity to test those on your products. A development fee is required.

  • What type of packaging do you have available?

    There are several options for the types of packaging we offer. Our standard packaging is Bulk-Tumble Pack in boxes. To see a photo and other options, please visit out our packaging page.

  • When are print plates required?

    Print plates are required when your ElastiTag® project will be printed on a flexographic press. Depending on the ElastiTag® die and your artwork, regular print plates or continuous print sleeves will be necessary. Our Graphics and Sales teams will inform you which are needed when they review preliminary artwork.

  • What is the lead time for manufacturing?

    From the point in which we receive a signed approval of artwork in addition to your Purchase Order, we normally require 2-3 weeks to manufacture ElastiTag® orders that are digitally printed, and 4 weeks for tags that are flexographically printed. If there are custom dies, specialty foils or unique coatings needed for your project, lead times may need to be longer. Our Sales teams keep you informed on those special circumstances.

  • Can you drop ship my ElastiTag® order for me?

    Orders can be custom packaged and drop shipped. A drop ship fee applies as well as a custom packaging charge. We ask that a Drop Ship Address Document be filled out according to our specs and emailed to us before the order is manufactured.

  • What features or finishes do you offer?

    The ElastiTag® is most often manufactured on a durable 8mil polypropylene. We have various coatings available to give your ElastiTag® design the finish you desire. Some of these include: matte and gloss UV varnishes, matte and gloss overlaminates, and a standard water base varnish.

    There are numerous specialty features that you can incorporate to create an ElastiTag® that has added impact. For more details, visit our ElastiTag® Features page.

  • What are your credit terms?

    There are a number of payment options available. We accept credit cards including, American Express, MasterCard, and VISA. We also accept cash in advance, or you may wish to establish a business line of credit. To fill out a credit application, please visit our Credit Application page.